"You have exhausted your licenses"...

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georgen
 
Posts: 2
Joined: 11 Aug 2016, 01:20

"You have exhausted your licenses"...

Postby georgen » 02 Dec 2018, 03:22

Ok so it seems like I have exhausted the licenses I had.

I had to install BI while setting up a new computer after my old one died. I didn't find a way to deactivate the license on this site for the old computer.

Any help would be appreciated. :)

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u2bleank
 
Posts: 1035
Joined: 11 Jun 2012, 10:41

Re: "You have exhausted your licenses"...

Postby u2bleank » 03 Dec 2018, 08:48

Hi georgen,

it should have been fixed now, try again and tell me if you have any problem

georgen
 
Posts: 2
Joined: 11 Aug 2016, 01:20

Re: "You have exhausted your licenses"...

Postby georgen » 03 Dec 2018, 16:37

:up: Thank you!

flengyel
 
Posts: 3
Joined: 18 Mar 2018, 02:48

Re: "You have exhausted your licenses"...

Postby flengyel » 03 Feb 2019, 03:14

Same problem. I have Black Ink installed on two computers. On one of them, Black Ink seems to have lost its license association after a Windows 10 feature update. Now my account says that the two licenses are exhausted and Black Ink has to be reactivated on the same computer where it previously worked!

tanuki
 
Posts: 6
Joined: 17 Dec 2013, 04:22

Re: "You have exhausted your licenses"...

Postby tanuki » 29 Apr 2019, 10:54

I've just ran into the same problem after trying to setup a new pc. I can't deactivate the old ones anymore, is there another way to reset this?

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u2bleank
 
Posts: 1035
Joined: 11 Jun 2012, 10:41

Re: "You have exhausted your licenses"...

Postby u2bleank » 29 Apr 2019, 11:00

tanuki wrote:I've just ran into the same problem after trying to setup a new pc. I can't deactivate the old ones anymore, is there another way to reset this?


Hi tanuki,
it should have been fixed now, try again and tell me if you have any problem


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