"You have exhausted your licenses"...

[georgen]

Ok so it seems like I have exhausted the licenses I had.

I had to install BI while setting up a new computer after my old one died. I didn't find a way to deactivate the license on this site for the old computer.

Any help would be appreciated.

[u2bleank]

Hi georgen,

it should have been fixed now, try again and tell me if you have any problem

[georgen]

Thank you!

[flengyel]

Same problem. I have Black Ink installed on two computers. On one of them, Black Ink seems to have lost its license association after a Windows 10 feature update. Now my account says that the two licenses are exhausted and Black Ink has to be reactivated on the same computer where it previously worked!

[tanuki]

I've just ran into the same problem after trying to setup a new pc. I can't deactivate the old ones anymore, is there another way to reset this?

[u2bleank]

I've just ran into the same problem after trying to setup a new pc. I can't deactivate the old ones anymore, is there another way to reset this?

Hi tanuki,
it should have been fixed now, try again and tell me if you have any problem