Does BlackInc creat same name folders?

When I save my picture`s files after I draw pictures with black inc,the same name empty folders are happen to be made too.
Does this error is only happen to me?
When I save my pictures,same name folders are made too.
Those folders are empty.
I contacted my PC`s support.they say to talk about soft ware company.

Does this error is only happen to me?
When I save my pictures,same name folders are made too.
Those folders are empty.
I contacted my PC`s support.they say to talk about soft ware company.
