the application doesn't launch

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dudu
 
Posts: 2
Joined: 14 Jun 2021, 15:29

the application doesn't launch

Postby dudu » 14 Jun 2021, 15:31

I just downloaded the demo but when I try to open it from within steam or from the desktop icon nothing really happens. No error messages or anything

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u2bleank
 
Posts: 1182
Joined: 11 Jun 2012, 10:41

Re: the application doesn't launch

Postby u2bleank » 15 Jun 2021, 16:35

hi,

Sorry for that can you us your config ( CPU, GPU, RAM etc.. ) at support@bleank.com
and do you have any crash report generated ( follow these instructions to retreive and send them )

dudu
 
Posts: 2
Joined: 14 Jun 2021, 15:29

Re: the application doesn't launch

Postby dudu » 16 Jun 2021, 01:40

so when I try to open the application from the source folder I actually get an error message( 0xc0000142). Now I searched on steam and apparently this is related to a feature in CPUs called avx that mine doesn't support (pentium G3250). It seems that there was a non-avx version of blackink at some point that used to solve the problem but now it's not available anymore. This is probably a dead-end for me right now until I can get a newer CPU.

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u2bleank
 
Posts: 1182
Joined: 11 Jun 2012, 10:41

Re: the application doesn't launch

Postby u2bleank » 16 Jun 2021, 12:57

Yes indeed.
The last version for your CPU is this one

zagrya
 
Posts: 1
Joined: 14 Jan 2023, 10:26

Re: the application doesn't launch

Postby zagrya » 14 Jan 2023, 10:33

hello, I bought the program before the release, I used it for the first time, then after a couple of years I decided to use it, but it doesn’t load, it doesn’t give any errors, it just resets why I don’t understand or what’s the problem


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