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Returning to factory default

PostPosted: 03 Mar 2021, 07:59
by factoryfresh
This software use to work for me but now when i start it up the window won't apear on my desktop. Is there a way to reset it to factory default setings ? I am using the steam version and have tried uninstalling and reinstalling it with cloud backup on and off several times.

Re: Returning to factory default

PostPosted: 03 Mar 2021, 14:29
by u2bleank
hi,

Sorry for that :desperate:
Can you please send us the Log files

Re: Returning to factory default

PostPosted: 03 Mar 2021, 23:00
by factoryfresh

Re: Returning to factory default

PostPosted: 04 Mar 2021, 09:02
by u2bleank
Thanks but do you have any .log file ? you can directly send it to support@bleank.com it will be more convenient

Re: Returning to factory default

PostPosted: 08 Mar 2021, 22:09
by factoryfresh
This is the only .log file I could find.
https://www.dropbox.com/s/gt5m7hq0ss6pz ... k.Log?dl=0