Returning to factory default

[factoryfresh]

This software use to work for me but now when i start it up the window won't apear on my desktop. Is there a way to reset it to factory default setings ? I am using the steam version and have tried uninstalling and reinstalling it with cloud backup on and off several times.

[u2bleank]

hi,

Sorry for that
Can you please send us the Log files

[factoryfresh]

This was loose in the datas folder.
https://www.dropbox.com/s/3mx37y0jb912h ... p.dmp?dl=0

[u2bleank]

Thanks but do you have any .log file ? you can directly send it to support@bleank.com it will be more convenient

[factoryfresh]

This is the only .log file I could find.
https://www.dropbox.com/s/gt5m7hq0ss6pz ... k.Log?dl=0