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Licences exhausted
Posted:
29 Jun 2019, 16:26
by finstergram
Hello, everybody,
I recently built myself a new computer. Now I wanted to start Black Ink on it, but the program tells me that my licenses are used up. Is there a way to reset the licenses? If there are logs, you should see that the installations haven't been started for a long time. The 2 installations are no longer in use.
Kind regards,
Florian
Re: Licences exhausted
Posted:
01 Jul 2019, 09:39
by bonnie
Hi
It should work now.
Your new license has been granted
Re: Licences exhausted
Posted:
01 Jul 2019, 10:02
by finstergram
Thank!
It worked!
Re: Licences exhausted
Posted:
15 Mar 2020, 23:36
by finstergram
Hi there,
it's me again
. Same problem. All my licences are exhausted. Could you please reset them? Is it possible to reset all 4? Because I use it only on this computer. The other installations are long gone.
What happend: Two days ago i have started the program for the first time in 9 months. And it worked. Today I opened it again and suddenly it says "Trial version" and the menu entry for registering in the Help menu is missing.
Kind regards,
Florian
Re: Licences exhausted
Posted:
20 Aug 2020, 16:38
by timefire
Just installed today's update and Black Ink now says I'm using a Trial Version. I can't find where to register that I'm already an owner. In the Help menu the program wants me to buy it, but I already own it. What next?
Re: Licences exhausted
Posted:
20 Aug 2020, 16:39
by timefire
Just installed today's update and Black Ink now says I'm using a Trial Version. I can't find where to register that I'm already an owner. In the Help menu the program wants me to buy it, but I already own it. What next?
Re: Licences exhausted
Posted:
20 Aug 2020, 16:40
by timefire
Just installed today's update and Black Ink now says I'm using a Trial Version. I can't find where to register that I'm already an owner. In the Help menu the program wants me to buy it, but I already own it. What next?
Re: Licences exhausted
Posted:
06 Nov 2020, 04:05
by unity2k
I enter my login credentials after installing Blank Ink on my notebook and I get a failed error? Please help.