Licences exhausted

[finstergram]

Hello, everybody,

I recently built myself a new computer. Now I wanted to start Black Ink on it, but the program tells me that my licenses are used up. Is there a way to reset the licenses? If there are logs, you should see that the installations haven't been started for a long time. The 2 installations are no longer in use.

Kind regards,
Florian

[bonnie]

Hi
It should work now.
Your new license has been granted

[finstergram]

Thank! It worked!

[finstergram]

Hi there,

it's me again . Same problem. All my licences are exhausted. Could you please reset them? Is it possible to reset all 4? Because I use it only on this computer. The other installations are long gone.

What happend: Two days ago i have started the program for the first time in 9 months. And it worked. Today I opened it again and suddenly it says "Trial version" and the menu entry for registering in the Help menu is missing.

Kind regards,
Florian

[timefire]

Just installed today's update and Black Ink now says I'm using a Trial Version. I can't find where to register that I'm already an owner. In the Help menu the program wants me to buy it, but I already own it. What next?

[timefire]

Just installed today's update and Black Ink now says I'm using a Trial Version. I can't find where to register that I'm already an owner. In the Help menu the program wants me to buy it, but I already own it. What next?

[timefire]

Just installed today's update and Black Ink now says I'm using a Trial Version. I can't find where to register that I'm already an owner. In the Help menu the program wants me to buy it, but I already own it. What next?

[unity2k]

I enter my login credentials after installing Blank Ink on my notebook and I get a failed error? Please help.