Cannot save as anything but .bkd

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imnewdawg
 
Posts: 1
Joined: 13 Nov 2020, 17:08

Cannot save as anything but .bkd

Postby imnewdawg » 13 Nov 2020, 21:13

Just bought the software and was trying to save my image as a png, jpeg, psd. None of them work, I can only save as a .bkd file. I was using the software without having activated the license so when I remembered I logged in in the help drop down. After that I tried saving as a png or jpeg and could not. An error box pops up saying failed to save. Any way to fix this, thank you

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u2bleank
 
Posts: 1149
Joined: 11 Jun 2012, 10:41

Re: Cannot save as anything but .bkd

Postby u2bleank » 13 Nov 2020, 22:03

hi imnewdawg,

Sorry for this problem can you please send us a mail at support@bleank.com with your log file :desperate:

Thank you


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