You are probably loosing money due to your checkout

Discuss features and report problems with BlackInk
zapp
 
Posts: 2
Joined: 17 Sep 2013, 11:26

You are probably loosing money due to your checkout

Postby zapp » 17 Sep 2013, 11:34

I just thought I would let you know that you checkout is not working correctly. If you try to check out and create an account on the fly it always tells me "Billing Address incorrect". I mean I have no idea what kind of error check you would perform on the personal address of somebody, but in any case I'm pretty sure I remembered my address just fine ;).

Now I fell in love with Black Ink on first sight, so I was persistent enough to find out that it works when I create an account FIRST and then check out, but my experience with online shops tells me that 90% of all customers that experience that problem will leave and never come back. So better take a look at it.

Best

Florian

User avatar
u2bleank
 
Posts: 1182
Joined: 11 Jun 2012, 10:41

Re: You are probably loosing money due to your checkout

Postby u2bleank » 17 Sep 2013, 12:30

zapp : thanks for the feedback we will change it. :congratulation:

zapp
 
Posts: 2
Joined: 17 Sep 2013, 11:26

Re: You are probably loosing money due to your checkout

Postby zapp » 17 Sep 2013, 18:08

You're welcome. Uhh, I just activated BlackInk, I'm so looking forward to this :desire:


Return to Technical support