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Does BlackInc creat same name folders?

PostPosted: 30 Apr 2014, 09:08
by ademilo
When I save my picture`s files after I draw pictures with black inc,the same name empty folders are happen to be made too.

Does this error is only happen to me?

When I save my pictures,same name folders are made too.

Those folders are empty.

I contacted my PC`s support.they say to talk about soft ware company.

:confused:

Re: Does BlackInc creat same name folders?

PostPosted: 01 May 2014, 10:31
by u2bleank
ademilo : Can you provide a more detailed sample of what happen ( file name, file extension, full path of the created file and the created directory, etc.. ) or better a screenshot of the explorer ( before and after a save ) ?

Re: Does BlackInc creat same name folders?

PostPosted: 01 May 2014, 14:09
by ademilo
I think you will be a little confused. :halo:
Because this picture contains many Japanese.
But this is windows 7 in Japanese version.
And the Black Inc`s pictures title were saved in Japanese.
Image

Re: Does BlackInc creat same name folders?

PostPosted: 01 May 2014, 15:01
by u2bleank
ademilo : the fact you used a japanese version could introduce a bug.. We will dig this problem. :cry:

Re: Does BlackInc creat same name folders?

PostPosted: 01 May 2014, 15:30
by ademilo
OK! :thanx:

Re: Does BlackInc creat same name folders?

PostPosted: 02 Jun 2014, 10:37
by ademilo
:mocking:

I found solutions! :heart:

Open My picture.
And click order or arrangement on upper left corner of your picture window.
There are 5 letters on upper window of `my picture`.
order,share,slide show,insert,new folder
My windows 7 is Japanese.So I can`t find English there.
So let me say like that.
Click `order` in `my picture`.
Then click `folder and option of search`
Then click expression or indication tab.
You can find detail setting.
You can find indication of files and folders.
Put don`t indication hidden files and hidden folders.
Then click OK.
The problem is clear then!
My PC support solved this problem.
:happy:
Those same folders and files are information of our pictures,
My PC support said that!

Re: Does BlackInc creat same name folders?

PostPosted: 02 Jun 2014, 14:51
by u2bleank
ademilo : nice to know but it's still weird that even a hidden folder is created.. :??:

Re: Does BlackInc creat same name folders?

PostPosted: 03 Jun 2014, 13:55
by ademilo
My PC is SONY VAIO.
I don`t know why hidden files are created.
SONY support said hidden files are file`s informations. :amazed: