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Discuss features and report problems with BlackInk
reza55
 
Posts: 1
Joined: 04 Nov 2013, 04:47

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Postby reza55 » 04 Nov 2013, 04:55

So a while ago I had an artifacts glitch so i reported it and they sent me another version which i downloaded and it worked, all the artifacts were gone. However now, I realized that that version was a trial version and so there is a black ink logo on my work. Please note that I did purchase this software through steam and I was sent this version as a replacement. Now I cannot open the works with a logo in the other version of Black ink.

http://gyazo.com/76d25b30a864c82eb95e73d81f3662a6 link to an example

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u2bleank
 
Posts: 1182
Joined: 11 Jun 2012, 10:41

Re: logo

Postby u2bleank » 04 Nov 2013, 09:30

reza : it's normal. The support will contact you to fix this issue


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