Black Ink crashes while saving and corrupts data

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akiru
 
Posts: 3
Joined: 05 Oct 2013, 19:39

Black Ink crashes while saving and corrupts data

Postby akiru » 05 Oct 2013, 19:45

Hey together,

I just used the Black Ink Beta to draw my first picture with it. It got pretty well, but then I tried to save it again for one last time. Then it happened.

Black Ink crashed and stopped working, the problem is that I have a corrupt save file of that picture now. I guess the programm deletes the save file and replaces it by a new one right away, instead of creating a temporary file and overwriting the current one after the creation is complete.

I hope this problem gets fixed in a future update.

I always back up the current file now before attempting to save.

~Akiru

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u2bleank
 
Posts: 540
Joined: 11 Jun 2012, 10:41

Re: Black Ink crashes while saving and corrupts data

Postby u2bleank » 07 Oct 2013, 09:00

akiru : it's a nice idea, we add it to our TODO list.
For the moment my adivse is to save sometimes on a new file to avoid such problem.

semco
 
Posts: 5
Joined: 12 Sep 2013, 05:37

Re: Black Ink crashes while saving and corrupts data

Postby semco » 15 Oct 2013, 13:41

As of today i've got the same problem with my full version... When i wanted to save my document as a .bkd file the program just froze and 'stopped working' my drawings were lost aswell because when i wanted to open it i got an error message 'could not open file'.

For now i'm saving my work as .png, that's still working...

Edit: I just opened this .png doc i was working on and see that when saving on .png that all layers get merged :desperate:
so now i can start all over again for the 4th time yay :alarm:

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u2bleank
 
Posts: 540
Joined: 11 Jun 2012, 10:41

Re: Black Ink crashes while saving and corrupts data

Postby u2bleank » 15 Oct 2013, 14:21

semco : When you saved the .BKD are the program crashed ? because if yes send us the logs files
:??: If the program doesn't crash it probably not finished to complete the saving..

semco
 
Posts: 5
Joined: 12 Sep 2013, 05:37

Re: Black Ink crashes while saving and corrupts data

Postby semco » 15 Oct 2013, 14:51

its ok again, i can save as .bkd
if it crashes again i'll try to check the log file and send it to you


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