Fixed... "you have exhausted your licenses"

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scotth
 
Posts: 3
Joined: 28 Sep 2012, 05:44

Fixed... "you have exhausted your licenses"

Postby scotth » 30 Nov 2012, 01:30

F!
So, just installed the latest version of BlackInk and the program tells me I have exhausted my licenses...
Huh?!

So what am I supposed to do about this?

It is only installed on one machine - has never been anywhere else.

:alarm:


Edited to add: I have purchased Black Ink...
Last edited by scotth on 30 Nov 2012, 17:30, edited 1 time in total.

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u2bleank
 
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Joined: 11 Jun 2012, 10:41

Re: "you have exhausted your licenses"

Postby u2bleank » 30 Nov 2012, 09:06

So, just installed the latest version of BlackInk and the program tells me I have exhausted my licenses...
Huh?!

So what am I supposed to do about this?

It is only installed on one machine - has never been anywhere else.


hi scotth,
sorry for the inconvenience.

I watch the server and I saw 2 installations for your account.
The first requested the 28/09/2012 and the second the 28/10/2012.

:?
Do you have changed something in you computer ( installed a new OS, or a new hardware component like a mother board ) ?
Do you fall back to the trial version each time you install a new version of BlackInk ?

Anyway I have added a license to your account so you can now register BlackInk.
Let me now if you still encounter the problem.

Cheers

scotth
 
Posts: 3
Joined: 28 Sep 2012, 05:44

Re: "you have exhausted your licenses"

Postby scotth » 30 Nov 2012, 17:28

Upgraded my system to Windows 8 then installed the latest Beta. Was that the problem then?

Thanks,
Scott

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u2bleank
 
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Joined: 11 Jun 2012, 10:41

Re: Fixed... "you have exhausted your licenses"

Postby u2bleank » 30 Nov 2012, 17:32

scotth : yes it was the problem.
I hope it works now

vinchau
 
Posts: 4
Joined: 11 Jun 2015, 20:55

Re: Fixed... "you have exhausted your licenses"

Postby vinchau » 03 Mar 2016, 15:59

Hi,

Sorry I got the same problem today and I haven't used BlackInk or Activate it in any other devices. Please advice me what I need to do?

Thank you so much in advance!

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u2bleank
 
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Joined: 11 Jun 2012, 10:41

Re: Fixed... "you have exhausted your licenses"

Postby u2bleank » 03 Mar 2016, 16:42

vinchau : Can you retry to activate you Black Ink it should be fixed

vinchau
 
Posts: 4
Joined: 11 Jun 2015, 20:55

Re: Fixed... "you have exhausted your licenses"

Postby vinchau » 04 Mar 2016, 02:39

Yes it is now activated :o
Thanks a lot for your help ;)

hecer
 
Posts: 1
Joined: 08 Oct 2015, 03:13

Re: Fixed... "you have exhausted your licenses"

Postby hecer » 17 Mar 2016, 22:04

I have the same issue now, i reinstalled windows a few times, now my both licenses are away, why i can't reset them on your website? I want to install and use it on my pc and my laptop now. But i can't.
Please help me

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u2bleank
 
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Joined: 11 Jun 2012, 10:41

Re: Fixed... "you have exhausted your licenses"

Postby u2bleank » 18 Mar 2016, 08:56

hecer : it should work now. The next time just send us an email about this problem at contact@bleank.com ;)

geryon10
 
Posts: 1
Joined: 18 Feb 2014, 14:07

Re: Fixed... "you have exhausted your licenses"

Postby geryon10 » 21 Apr 2016, 20:07

I've upgraded to Win10 and have come across the same issue.

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