Fixed... "you have exhausted your licenses"

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u2bleank
 
Posts: 1005
Joined: 11 Jun 2012, 10:41

Re: Fixed... "you have exhausted your licenses"

Postby u2bleank » 08 May 2018, 08:22

jrusic : le problème devrait être fixé maintenant. Vous pouvez réessayer.

jaycephus
 
Posts: 19
Joined: 03 Jan 2014, 06:47

Re: Fixed... "you have exhausted your licenses"

Postby jaycephus » 27 May 2018, 08:00

I just installed the latest, 357.2643, over my previous installation in Win 10, and it is now unlicensed. So, updating it made me lose the license I had on my desktop, and it says on my account that I am currently 'using' all my licenses. Please help.

jaycephus
 
Posts: 19
Joined: 03 Jan 2014, 06:47

Re: Fixed... "you have exhausted your licenses"

Postby jaycephus » 27 May 2018, 21:24

jaycephus wrote:I just installed the latest, 357.2643, over my previous installation in Win 10, and it is now unlicensed. So, updating it made me lose the license I had on my desktop, and it says on my account that I am currently 'using' all my licenses. Please help.


FYI, my account shows 4 used licenses, but I only have a Surface Pro 2 installation, and a desktop installation. It appears that the previously-licensed Surface Pro 2 installation has been de-licensensed, too, so maybe my previous Desktop license had already been lost before last night, as well. Presumably from Win 10 updates??

Not sure how many licenses came with one purchase, but I'd be happy with going back to two unused licenses.

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