Wacom Bamboo is not working

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Wacom Bamboo is not working

Postby top » 23 Sep 2013, 21:08

Hi, my Wacom bamboo touch and pen is not working. I installed the Intuos as told but it didn´t help. All I can do are little point but I can´t even draw a line. I´m using the steam version by the way. What can I do?

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u2bleank
 
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Re: Wacom Bamboo is not working

Postby u2bleank » 25 Sep 2013, 08:39

top : sorry for this inconvenience, the reset calibration doesn't help I imagine.. we will try to fix this problem for the next version.
You can send us your log file at support@bleank.com anyway ( we will look at it because there's some infos about your tablet inside ).

dos81
 
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Re: Wacom Bamboo is not working

Postby dos81 » 02 Oct 2013, 15:06

top wrote:Hi, my Wacom bamboo touch and pen is not working. I installed the Intuos as told but it didn´t help. All I can do are little point but I can´t even draw a line. I´m using the steam version by the way. What can I do?


using the steam version with a wacom bamboo pen&touch. installed just the actual driver from wacom.com and had the same problem: no strokes, just dots. uninstalled everything from wacom in windows-system/programs and deinstalled the driver (windows-system/hardware). installed the whole bamboo-packet (with all that crappy apps on board :) ), deinstalled that (and the driver again) and installed the driver only again. after that it worked just fine...
Black Ink (Steam Version) @ Win7x64pro
i5-4670K@3,4GHz, 8GB RAM, GTX760

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u2bleank
 
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Re: Wacom Bamboo is not working

Postby u2bleank » 02 Oct 2013, 15:14

dos81 : good to know. Anyway We didn't know what wacom do with their drivers / settings etc.. it's really strange :?

amra
 
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Re: Wacom Bamboo is not working

Postby amra » 08 Dec 2013, 21:15

I just did a clean install of Windows (cause I just did a fresh bootcamp anyway), installed Black Ink via Steam, installed the Wacom Bamboo P&T drivers without having the tablet connected, started up Black Ink, got an Error concerning tablet parameters or whatever, plugged it afterwards and it works perfectly fine, apart from the software being slightly sluggish and not always 100% accurately detecting the clicks.

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u2bleank
 
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Re: Wacom Bamboo is not working

Postby u2bleank » 09 Dec 2013, 09:10

apart from the software being slightly sluggish and not always 100% accurately detecting the clicks.


By software do you mean Black Ink only or all of you're installed software ?

amra
 
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Re: Wacom Bamboo is not working

Postby amra » 09 Dec 2013, 12:44

Black Ink only. Only for pictures above FullHD res or if I made 10 pictures using that "new" function that doesn't ask if I want to save the current picture, if IÄm not mistaken.

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u2bleank
 
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Re: Wacom Bamboo is not working

Postby u2bleank » 10 Dec 2013, 09:42

amra : what is your config ( CPU, GPU ? ) because it can be a performance problem more than a tablet problem.

amra
 
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Re: Wacom Bamboo is not working

Postby amra » 10 Dec 2013, 12:03

i7-2720QM@2.2
4GiB 1333MHz RAM
AMD Radeon HD 6750M GiB VRAM
So if it's not entirely reliant on HDD throughput (5.4k Laptop HDD), this is surely not a performance issue rather than optimization, unless you aim at high-end computers for painting pictures...

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u2bleank
 
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Re: Wacom Bamboo is not working

Postby u2bleank » 10 Dec 2013, 12:11

amra : can you make some tests without any other window applications started ( like chrome or hangout which eat a lot of VRAM ) because your GPU seems to have 512Mb only.

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