Running into a problem saving and need help

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eduardmoyer
 
Posts: 1
Joined: 26 Mar 2020, 14:24

Running into a problem saving and need help

Postby eduardmoyer » 26 Mar 2020, 15:15

So I've just run into a problem saving. I'm unable to save anything at all and haven't been able to for a few days. I've sent the email report for the first one. It doesn't seem to matter what content is in the image or what format I save it in. It leaves a file titled properly but with the extension ".bkd" and when I open it in the program it's blank and the name's reset.
Can everyone show me the ways to deal with this problem?
Thanks in advance

User avatar
u2bleank
 
Posts: 1120
Joined: 11 Jun 2012, 10:41

Re: Running into a problem saving and need help

Postby u2bleank » 26 Mar 2020, 17:31

really strange... do you have an error when saving ?
What is the size of the .bkd ?
Is the .jpg of .png export works ( save as.. ).


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