Can't Install

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tanuki
 
Posts: 11
Joined: 17 Dec 2013, 04:22

Can't Install

Postby tanuki » 25 Feb 2020, 09:32

I've just had to rebuild my pc and reinstall everything. The 1 app I can't seem to get working again though is Black Ink.
I keep getting the error message attached.
I've checked the direct X link in the error dialog, but can't install it as I'm running a more current version (12).
Any ideas how to resolve this?
Annotation 2020-02-25 192732.png
Annotation 2020-02-25 192732.png (42.55 KiB) Viewed 4627 times

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u2bleank
 
Posts: 1129
Joined: 11 Jun 2012, 10:41

Re: Can't Install

Postby u2bleank » 25 Feb 2020, 12:15

hi tanuki,

Try to delete your config.xml file located in C:\Users\username\AppData\Roaming\Bleank\BlackInk
Tell me if you still encounter the problem

tanuki
 
Posts: 11
Joined: 17 Dec 2013, 04:22

Re: Can't Install

Postby tanuki » 26 Feb 2020, 22:35

worked perfectly thanks!


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