lines randomly shooting off with drawpad

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dragonking00o7
 
Posts: 3
Joined: 23 Jul 2018, 20:18

lines randomly shooting off with drawpad

Postby dragonking00o7 » 23 Jul 2018, 20:38

bought black ink recently and was hoping to be able to use it with my draw pad, however while drawing i noticed that in certain areas of the screen the lines im drawing will shoot off the page for a moment and then return to the cursor. this only happens in the top left portion of the image for some reason, and will continue to happen in the same areas even when i zoom in or out. is there a way to fix this? Image

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u2bleank
 
Posts: 1014
Joined: 11 Jun 2012, 10:41

Re: lines randomly shooting off with drawpad

Postby u2bleank » 24 Jul 2018, 09:25

:? Strange !
Do you have a Wacom or another Tablet ?
For the moment the workaround is to disable de precise stylus position in the Preference of Black Ink.
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dragonking00o7
 
Posts: 3
Joined: 23 Jul 2018, 20:18

Re: lines randomly shooting off with drawpad

Postby dragonking00o7 » 24 Jul 2018, 11:58

alright ive tried turning off precise stylus location, however it doesnt seem to have any effect, im using an xp pen if that helps

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u2bleank
 
Posts: 1014
Joined: 11 Jun 2012, 10:41

Re: lines randomly shooting off with drawpad

Postby u2bleank » 24 Jul 2018, 12:55

don't know the xp pen...
Anyway do you have the same behavior in other drawing software ?
Is the behavior the same with the mouse ?
Do you have the latest tablet / pen driver for Windows ?
Can you try to Calibrate ( the button under the "Precise stylus position" )

dragonking00o7
 
Posts: 3
Joined: 23 Jul 2018, 20:18

Re: lines randomly shooting off with drawpad

Postby dragonking00o7 » 24 Jul 2018, 21:01

i do not have the same problem with other softwares, it works fine with the mouse, i have tried calibrating, and i do have updated drivers

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u2bleank
 
Posts: 1014
Joined: 11 Jun 2012, 10:41

Re: lines randomly shooting off with drawpad

Postby u2bleank » 25 Jul 2018, 07:57

:reyes: hum can you please send us at support@bleank.com your log file


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