Menus not accessible in trial version

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redwingfarm
 
Posts: 1
Joined: 15 Apr 2018, 16:07

Menus not accessible in trial version

Postby redwingfarm » 15 Apr 2018, 16:10

Hi, I have a trial version of black ink and would love to purchase a full version but am unable to get it to actually work correctly on the surface. The menus for color are inaccessible and there is no scroll bar or scaling to be done to get to them. I can't close or move the things taking up space. I've reloaded the wintab drivers in case that was the issue and Black ink now recognizes I have a pen, but actually works more poorly than before.

I've reinstalled a couple of times, looked on the forums and can't find any references to this issue.

Thanks,
D. Henn

User avatar
u2bleank
 
Posts: 1005
Joined: 11 Jun 2012, 10:41

Re: Menus not accessible in trial version

Postby u2bleank » 16 Apr 2018, 09:00

Hi,

What is your desktop resolution ?
Moreover do you have try to change the Scale of the UI ( see for more infos ) ?


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