Bugs and lags

Discuss features and report problems with BlackInk
lorynore
 
Posts: 4
Joined: 01 Oct 2017, 17:23

Bugs and lags

Postby lorynore » 01 Oct 2017, 18:19

Hello! I have some problems in Black Ink's work, that make normal and comfort drawing impossible:
1. Programm works slowly, cursor moves much faster than brush, all functions are delayed. My computer is near to recommended system requirements
2. When i open a saved document there is only a blank canvas
3. Some brushes look like this and don't work correctly:
Image
Image
4. Is it a bug or a feature??
Image
5. Lots of warning messages after running, such as "Byte code invalide! Error = r2dPixelShader.Template", "Failed to load image" and many other
Sorry if i made/wrote something wrong

lorynore
 
Posts: 4
Joined: 01 Oct 2017, 17:23

Re: Bugs and lags

Postby lorynore » 02 Oct 2017, 12:59

Thanks for posting!
When my post was on moderation I've founded some new problems:
1. Dropper takes only black and white colors
2. Program saves a white canvas instead of drawing
3. Drawing disappears after some time

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u2bleank
 
Posts: 948
Joined: 11 Jun 2012, 10:41

Re: Bugs and lags

Postby u2bleank » 02 Oct 2017, 14:01

what is your config ? CPU / GPU / RAM
( you can use CPU-Z and GPU-Z )

lorynore
 
Posts: 4
Joined: 01 Oct 2017, 17:23

Re: Bugs and lags

Postby lorynore » 02 Oct 2017, 15:11

CPU = 2.13 ghz
GPU = 512 MB
RAM = 3 GB
That's it?

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u2bleank
 
Posts: 948
Joined: 11 Jun 2012, 10:41

Re: Bugs and lags

Postby u2bleank » 02 Oct 2017, 15:26

what is the brand of your GPU ?

Anyway it's seems that you don't have enough memory for Black Ink ( we have to update our spec especially for the VRAM needed to run Black Ink ).

lorynore
 
Posts: 4
Joined: 01 Oct 2017, 17:23

Re: Bugs and lags

Postby lorynore » 02 Oct 2017, 16:55

GPU ATI Mobility Radeon HD 4500/5100 Series

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u2bleank
 
Posts: 948
Joined: 11 Jun 2012, 10:41

Re: Bugs and lags

Postby u2bleank » 03 Oct 2017, 07:55

Ok thanks
But as stated in our FAQ :

Black Ink performs slowly on my computer.

Unfortunately your computer's setup is not powerful enough because Black Ink needs a dedicated graphic card.


You can visit this websiteand look up your video card. For a good performance a "G3D rating" of 500 is needed but we recommend a rating of 1000 or above for the best experience.


and your GPU has something like 75.. :??:


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