Undo Version or Money Back

Discuss features and report problems with BlackInk
negronium
 
Posts: 2
Joined: 14 Sep 2017, 20:08

Undo Version or Money Back

Postby negronium » 18 Sep 2017, 23:11

"No it certainly doens't comefrom your CPU but your GPU ( wich is an Intel HD Embedded wit your CPU ).
Black Ink uses the GPU intensively (even almost exclusively) and that's why it will be difficult to improve this kind of slowdown."

This is the response I got when I posted in the "Black Ink Upcoming Features" topic. First, I want to say that while trying out the program, I think it has an outstanding amount of potential to rival a lot of the industry standards such as Rebelle and Autodesk Sketchbook. However, having a very standard Surface Book 3, my specs simply can't keep up to this program (in hindsight, I probably should have tried the trial version first before I bought the program).

I noticed that after I purchased the program, I had a certain amount of usage (I think 2). Is there any way I could undo the usage on my Surface Pro 3? There's no way I can fix the lag I always have on my pro 3, and I might be getting a new laptop at the end of October (my birthday). If not, can I just get my money back? This program is still in the beta phase, and it doesn't work at all for my current laptop.

Thanks!

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u2bleank
 
Posts: 939
Joined: 11 Jun 2012, 10:41

Re: Undo Version or Money Back

Postby u2bleank » 19 Sep 2017, 08:21

Is there any way I could undo the usage on my Surface Pro 3?

Don't worry about that Black Ink can be used on more computers ;)

If not, can I just get my money back? This program is still in the beta phase, and it doesn't work at all for my current laptop.

Send us an email when you did your test if you are not satisfied and don't forget to try Black Ink in trial mode ( it's exactly same version as the final for 4 hours )


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