Bleank

Hello,

I am having an issue opening the software. I just purchased it yesterday off of Steam. When I tried to open, it crashes and gives me an error message that Black Ink cannot open. It gives me the option to send a file report with the dump file.
I tried searching elsewhere, and I cannot find a solution to this problem. I am very excited to use this program, so I hope it can be fixed.

Thanks to anyone who can help.

Hi anthony,

Can you send us your logs files with this procedure

Thanks

u2bleank wrote:Hi anthony,

Can you send us your logs files with this procedure

Thanks

Ok, I sent the email report.

anthony4 wrote:

u2bleank wrote:Hi anthony,

Can you send us your logs files with this procedure

Thanks

Ok, I sent the email report.

did it work beacuse im having the same problem

I opened it from steam. There was two options, one for launch "BlackInk" and another for "Black Ink, force DX9"
I chose the second one and it seems to be working now.

i tired that but it didnt work ehhh

codyfall : do you have tried all the solutions exposed here