Saving PNG crashes Black Ink

[nuxel]

As the title says, when I finally made an Image I liked and tried to save as PNG to show it to a friend who asked what can you do with Black Ink it crashes, every time I try to save in PNG it crashes, I haven't tried with another image but I have to go out in 10 minutes so I'll do that later.

Attached is a screenshot of the crash, and I already sent the error report.

png_crash-Black_Ink.jpg (112.37 KiB) Viewed 11961 times

[u2bleank]

Hi Nuxel,

Sorry fot the inconvenience, can you send us back the logs with this procedure

[nuxel]

OK, already sent the mail with the files after reproducing the error.

[doozie]

I purchased BI today on steam and have been having this very same issue with a working file that is about 150 megs in size. The error reporter doesn't seem to work on my side so I don't think you guys have received the report.

[nuxel]

So, any news? I would really like to be able to export a drawing without having to take a screenshot

[u2bleank]

Nuxel : we are really busy with steam launch. And we are sorry if you are experiencing this problem. But be sure that we will fix it. I can only ask you to be patient

[trollulz]

Same here, same here..

[nuxel]

Don't worry, I didn't mean to be pushy, I just wanted to be sure that you got my report and were aware of this issue.

I understand that this is a BETA and there will be bugs so please don't feel rushed, and keep the great work...

[u2bleank]

Nuxel : I'm glad you understand.
The steam release has multiplied our users bases and so the possibility of crashes / bug.
Even if it's not that many though the total number it's still a lot of fix and correction to handle.
But we will work hard to address it all the soon as possible

[trollulz]

You guys just take the time that is needed. Plus it could be far worse than not being able to save as .PNG, and yeah Steam kind of has that effect on most games / applications, so we get that it's a lot to handle and needs to be fixed.
But so far it seems you're doing a good job, active on the forums and listens to the users, so it looks good in my opinion.