Product Activation

Discuss features and report problems with BlackInk
calybrid
 
Posts: 4
Joined: 16 Jul 2016, 03:23

Product Activation

Postby calybrid » 26 Mar 2017, 18:30

Hey I purchased a copy of the software last year, but since I installed the newest update I noticed there's no link in the help drop menu to activate my software, only to buy. Does that mean I'm working with the trial version right now?

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u2bleank
 
Posts: 958
Joined: 11 Jun 2012, 10:41

Re: Product Activation

Postby u2bleank » 27 Mar 2017, 09:15

If the Activate link isn't displayed then it mean that your product is already activated, don't worry ;)

calybrid
 
Posts: 4
Joined: 16 Jul 2016, 03:23

Re: Product Activation

Postby calybrid » 28 Mar 2017, 16:08

Great, thank you!

pedja
 
Posts: 1
Joined: 01 Aug 2017, 11:20

Re: Product Activation

Postby pedja » 01 Aug 2017, 11:34

Hello to technical support,
Please, I need your help. I have a license for black ink (gift from my good friend), but I can't activating your program because I want to do it on notebook which is all time offline. Is it possible to activate blackink in machine which is offline (without internet connection), and how? I had a similar problem with competition program Rebelle and they have a program for offline activation with whom I successfully did it.
Second thing, in country check box I didn't find Serbia (account activation form), and I have to put Macedonia which is not my country. Please, add Serbia in the list of countries.
Thanks for all your attention,

Pedja.

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u2bleank
 
Posts: 958
Joined: 11 Jun 2012, 10:41

Re: Product Activation

Postby u2bleank » 01 Aug 2017, 13:05

Please, I need your help. I have a license for black ink (gift from my good friend), but I can't activating your program because I want to do it on notebook which is all time offline. Is it possible to activate blackink in machine which is offline (without internet connection), and how? I had a similar problem with competition program Rebelle and they have a program for offline activation with whom I successfully did it.


You just need a one time connection for your notebook ( I'm suer you can plug it on internet at least one time ).
When Black Ink is activated you don't need a connection anymore.

Second thing, in country check box I didn't find Serbia (account activation form), and I have to put Macedonia which is not my country. Please, add Serbia in the list of countries.


Ok sorry :redface: I add it to the todo lit of our website.

ashtangakasha
 
Posts: 7
Joined: 29 Aug 2013, 16:49

Re: Product Activation

Postby ashtangakasha » 03 Aug 2017, 18:17

I just installed the update (0.356) today, and now my app is saying I'v exhausted my activations.

What should I do?

Thanks,

Allen

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u2bleank
 
Posts: 958
Joined: 11 Jun 2012, 10:41

Re: Product Activation

Postby u2bleank » 03 Aug 2017, 22:32

ashtangakasha : try again it should have been fixed now

ashtangakasha
 
Posts: 7
Joined: 29 Aug 2013, 16:49

Re: Product Activation

Postby ashtangakasha » 04 Aug 2017, 16:23

F!
Excellent!
Activation was instantaneous.
Thank you so much.

Allen

calybrid
 
Posts: 4
Joined: 16 Jul 2016, 03:23

Re: Product Activation

Postby calybrid » 24 Aug 2017, 00:42

Heyyyy, I just installed the new update and when I tried to activate my product it told me my license has been exhausted. This is the only pc I've installed BI on, and I haven't installed a new OS either, could you help me with this?

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u2bleank
 
Posts: 958
Joined: 11 Jun 2012, 10:41

Re: Product Activation

Postby u2bleank » 24 Aug 2017, 09:36

calybrid : it should be fixed now ;)

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