Tablet Content not opening

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tragicsaros
 
Posts: 21
Joined: 21 Feb 2015, 14:38

Tablet Content not opening

Postby tragicsaros » 09 Feb 2017, 11:27

So suddenly I open back ink, and a window pops up with the message "Could Not Open Tablet Content"

With this problem, the tablet now acts as if it were a mouse.

In short, "can you help me out please"

I've located where the error happened in the Log file, so hopefully this will help figure out the cause of the problem.

--- Harmony LogFile ---

<HARMONY> Application = BlackInk Steam ( WinMain.cpp Ln 27 )
<HARMONY> Version = 0.303.2448 ( WinMain.cpp Ln 29 )
<HARMONY> OS = Microsoft Windows 10 Homeversion 6.2 '' (Build 9200) ( BlackInkWnd.cpp Ln 250 )
<HARMONY> Processor type = AMD FX(tm)-8350 Eight-Core Processor / AMD64 Family 21 Model 2 Stepping 0 / AuthenticAMD / 3991MHz ( BlackInkWnd.cpp Ln 252 )
<HARMONY> Memory = 7.97 Go ( BlackInkWnd.cpp Ln 256 )
<HARMONY> NbTask Thread = 7 ( BlackInkWnd.cpp Ln 262 )
<HARMONY> Keyboard layout = 00000809 ( BlackInkWnd.cpp Ln 270 )
<HARMONY> D3D11 API is available ( BlackInkWnd.h Ln 472 )
<HARMONY> D3D10 API is available ( BlackInkWnd.h Ln 472 )
<HARMONY> D3D9 API is available ( BlackInkWnd.h Ln 472 )
<HARMONY> GL41 API is available ( BlackInkWnd.h Ln 472 )
<HARMONY> StartSplashScreen ( BlackInkWnd.cpp Ln 378 )
<HARMONY> StartSplashScreen -> Finished ( BlackInkWnd.cpp Ln 384 )
<HARMONY> Try to load D3D11 ( BlackInkWnd.h Ln 498 )
<HARMONY> Frame[000000000000] ( BlackInkWnd.cpp Ln 121 )
<HARMONY> Wintab interface version 1.0, nbdevices =1, nbcursors=3 ( in d2dTabletInput, d2dTabletInput.cpp Ln 429)
<HARMONY> lcName = Default System Context
lcOptions =
CXO_SYSTEM
CXO_MESSAGES
CXO_CSRMESSAGES
CXO_CSRMESSAGES

lcStatus =

lcLocks =

lcMsgBase = 0x7ff0, lcDevice = 0, lcPktRate = 125
lcPktData =
PK_STATUS
PK_TIME
PK_CURSOR
PK_BUTTONS
PK_X
PK_Y
PK_NORMAL_PRESSURE
PK_ORIENTATION

lcPktMode = PK_BUTTONS

lcMoveMask =
PK_X
PK_Y

lcBtnDnMask = 0xffffffff, lcBtnUpMask = 0xffffffff
lcInOrgX = 0, lcInOrgY = 889, lcInOrgZ = 0
lcInExtX = 50800, lcInExtY = 28575, lcInExtZ = 0
lcOutOrgX = 0, lcOutOrgY = 0, lcOutOrgZ = 0
lcOutExtX = 9600, lcOutExtY = 5400, lcOutExtZ = 0
lcSensX = 1, lcSensY = 1, lcSensZ = 1
lcSysMode = 0
lcSysOrgX = 0, lcSysOrgY = 0
lcSysExtX = 1920, lcSysExtY = 1080
lcSysSensX = 1, lcSysSensY = 1
( d2dTabletInput.cpp Ln 412 )
<HARMONY> Pressure Range = 0 -> 2048 ( in d2dTabletInput, d2dTabletInput.cpp Ln 495)
<HARMONY> Azimuth Range = 0 -> 3600 ( in d2dTabletInput, d2dTabletInput.cpp Ln 500)
<HARMONY> Altitude Range = -900 -> 900 ( in d2dTabletInput, d2dTabletInput.cpp Ln 505)
<HARMONY> Could Not Open Tablet Context. ( in d2dTabletInput, d2dTabletInput.cpp Ln 505)
<HARMONY> Wintab Init Finished
( in d2dTabletInput, d2dTabletInput.cpp Ln 515)

User avatar
u2bleank
 
Posts: 917
Joined: 11 Jun 2012, 10:41

Re: Tablet Content not opening

Postby u2bleank » 09 Feb 2017, 11:38

:?
Strange first time we got such problem..
Do you have rebooted your PC ?
Is it a Wacom product ?
You can try to uninstall / re-install your Tablet Driver.

tragicsaros
 
Posts: 21
Joined: 21 Feb 2015, 14:38

Re: Tablet Content not opening

Postby tragicsaros » 09 Feb 2017, 12:17

Sorry I should have said earlier. I tired a system reboot then the problem stopped.

But I'll inform you if it happens again.

And for reference, (if you're going to look into this) my tablet is an XP-Pen

Thanks for the help.


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