Strange White/Blue Pattern...

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caerulus
 
Posts: 3
Joined: 02 Nov 2015, 00:55

Strange White/Blue Pattern...

Postby caerulus » 02 Nov 2015, 01:01

I need some help... Whenever I open Black Ink, a strange Blue/White pattern appears. I can still draw, I'm not getting any lag and the windows still appear, but unless my color is perfectly 100% black it will be translucent. The transparency changes based on how close to black you are. Black being 0% and White being 100% transparent. I'm not sure how to fix this, I can't find any information on it either. Another thing to note: Whenever I do draw, there seems to be a certain square of rendering. I will draw a simple line and a white square... Probably rendering appears around it, then the instant I stop moving it it will turn back to the Blue/White pattern. It's extremely annoying and I was wondering if you have an idea of how to fix this. :?

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u2bleank
 
Posts: 1182
Joined: 11 Jun 2012, 10:41

Re: Strange White/Blue Pattern...

Postby u2bleank » 02 Nov 2015, 10:45

:cry:
Is your problem look like this :
Image

Moreover can you send give me more info about your GPU ( you can use a tool such a GPU-Z for that )

caerulus
 
Posts: 3
Joined: 02 Nov 2015, 00:55

Re: Strange White/Blue Pattern...

Postby caerulus » 03 Nov 2015, 00:24

Yes! That's exactly what it looks like. Here is the information I could find. Thanks for bothering to help! :)

------------------------------------------------------------------------------------------------------------------------------
Name: Intell(R) HD Graphics 5500
GPU: Groadwell GT2
Technology: 14 nm Die Size: 82mm^2
Release: Jan 5, 2015 Transistors: 1300M
BIOS Version: Unknown
Device ID: 8086 - 1616 Subvendor: Lenovo (17AA)
ROPs/TMUs: 4/8 Bus Interface: N/A
Shaders: 24 Unified Direct X Support: 11.2/SM5.0
Pixel Fillrate: 1.2 GPixel/s Texture Fillrate: 2.4 GTexel/s
Memory Type: DDR3 Bus Width: 64 Bit
Memory Size: N/A Brandwidth: 12.8 GB/s
Driver Version: 10.18.14.4062 WHQL / Win8.1 64
GPU Clock: 300 MHz Memory: 800 MHz
Default Clock: 300 MHz Memory: 800 MHz
Multi-GPU: Disabled
Computing: Check CUDA: Unchecked PhysX: Unchecked DirectCompute 5.0: Checked
------------------------------------------------------------------------------------------------------------------------------
Name: AMD Radeon R9 M275
GPU: Cape Verde
Technology: 28 nm Die Size: 123mm^2
Release: Jan 4, 2014 Transistors: 1500M
BIOS Version: Unknown
Device ID: 1002 - 6820 Subvendor: Lenovo (17AA)
ROPs/TMUs: 16/64 Bus Interface: Unknown
Shaders: 1024 Unified Direct X Support: 11.1/SM5.0
Pixel Fillrate: 14.8 GPixel/s Texture Fillrate: 59.2 GTexel/s
Memory Type: DDR3 (Autodetect) Bus Width: 32 Bit
Memory Size: 0 MB Bandwidth: 8.0 GB/s
Driver Version: 14.300.1006.0 WHQL / Win8. 1 64
GPU Clock: 925 MHz Memory: 1000 MHz
Default Clock: 925 MHz Memory: 1000 MHz
AMD CrossFire: Disabled
Computing: Check CUDA: Unchecked PhysX: Unchecked DirectCompute 5.0: Checked
------------------------------------------------------------------------------------------------------------------------------

Again, thank you for taking time to help! I hope you can get what you need with the information given... If you need any more I'll be happy to give. Thanks a lot~ :)

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u2bleank
 
Posts: 1182
Joined: 11 Jun 2012, 10:41

Re: Strange White/Blue Pattern...

Postby u2bleank » 03 Nov 2015, 09:12

ok it's a Intel HD 5500... and an AMD R9 so you have 2 GPU.
Hum can you send us please your log file at support@bleank.com and a screenshot of the GPU Panel in the preference Window of Black Ink ( in the Main Menu > Edit > Preference < GPU Tab )

caerulus
 
Posts: 3
Joined: 02 Nov 2015, 00:55

Re: Strange White/Blue Pattern...

Postby caerulus » 04 Nov 2015, 02:40

Thanks for the help! I went into the GPU Preferences and experimented with the Graphics Card. Now it works fine! Thanks for the help. :) :happy: :smile:

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u2bleank
 
Posts: 1182
Joined: 11 Jun 2012, 10:41

Re: Strange White/Blue Pattern...

Postby u2bleank » 04 Nov 2015, 15:56

\o/ cool glad to know !


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