AutoRecover File Deletion

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1981
 
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Joined: 08 Oct 2015, 01:42

AutoRecover File Deletion

Postby 1981 » 11 Oct 2015, 23:05

I was working on a drawing and Black Ink crashed, but it came back where I was thanks to AutoRecover. Past that I was just hitting the "save" function. It crashed a couple more times, but I didn't think anything of it (I think I was just adjusting a brush in the controller whenever it happened).

Unfortunately, nothing I did was saved as a normal file, not once. The AutoRecover cache is empty, so I've lost hours of work. I'll have to do it all over again as waiting for a response would be a further waste of my time when I can easily start over, but I'd like to know if there is way to retrieve my file from here on out.

If there's a bug that makes AutoRecover not save a file to its original location once Black Ink opens again, I'd like to know this so I can manage my files better in the future.

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u2bleank
 
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Joined: 11 Jun 2012, 10:41

Re: AutoRecover File Deletion

Postby u2bleank » 12 Oct 2015, 08:48

First : if Black Ink crash please don't forget to send us your crash report it's really important for us to fix the problem in the next version.

Second : :desperate: Sorry for that but you found a problem in how the recovery system works. Because unfortunately when you hit "Save" on the file recovered Black Ink only saved it again in the auto recover folder without prompting you for a new location ( chacke the new of the file in the Black Ink's caption bar )
And then when you quit Black Ink, the AutoRecover path is cleaned ( all file with the recover.bkd ) will be deleted..

The workaround is to be be careful and make a "Save As.." instead of a "Save" when you have recovered a file. We will made a fix for this wrong behavior in a next release.

rainx
 
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Joined: 14 Sep 2013, 17:59

Re: AutoRecover File Deletion

Postby rainx » 24 Dec 2015, 16:03

Please fix this ASAP. I just experienced the same problem and lost hours of work :help: :desperate:

ribjoint
 
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Joined: 03 Aug 2016, 11:35

Re: AutoRecover File Deletion

Postby ribjoint » 03 Aug 2016, 15:17

apparently this is still not fixed, just lost a whole afternoon work due to this issue. :sad:

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u2bleank
 
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Joined: 11 Jun 2012, 10:41

Re: AutoRecover File Deletion

Postby u2bleank » 04 Aug 2016, 09:48

still sorry for that it will be fixed with the next release :desperate:

brankirk
 
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Joined: 25 Nov 2016, 09:01

Re: AutoRecover File Deletion

Postby brankirk » 26 Nov 2016, 09:34

u2bleank wrote:still sorry for that it will be fixed with the next release :desperate:


Hi U2, is this fixed now?

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u2bleank
 
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Joined: 11 Jun 2012, 10:41

Re: AutoRecover File Deletion

Postby u2bleank » 26 Nov 2016, 09:53

it will be fixed in the next release ( yes this Release is real pain in the *ss to finish )


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