Start Up Crash

Discuss features and report problems with BlackInk
tragicsaros
 
Posts: 21
Joined: 21 Feb 2015, 14:38

Start Up Crash

Postby tragicsaros » 29 Sep 2015, 23:21

First off I am using the steam version.

I do not seem to able to open up BlackInk as it crashes on every attempt I make to open it.

Here is the log, as my attempts to send the report failed.

--- Harmony LogFile ---

<HARMONY> Application = BlackInk Steam ( WinMain.cpp Ln 27 )
<HARMONY> Version = 0.249.2089 ( WinMain.cpp Ln 29 )
<HARMONY> OS = Microsoft Windows 7 Home Premiumversion 6.1 'Service Pack 1' (Build 7601) ( BlackInkWnd.cpp Ln 309 )
<HARMONY> Processor type = Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz / Intel64 Family 6 Model 42 Stepping 7 / GenuineIntel / 3392MHz ( BlackInkWnd.cpp Ln 311 )
<HARMONY> Memory = 7.98 Go ( BlackInkWnd.cpp Ln 315 )
<HARMONY> NbTask Thread = 7 ( BlackInkWnd.cpp Ln 321 )
<HARMONY> Keyboard layout = 00000809 ( BlackInkWnd.cpp Ln 329 )
<HARMONY> D3D11 API is available ( BlackInkWnd.h Ln 472 )
<HARMONY> D3D10 API is available ( BlackInkWnd.h Ln 472 )
<HARMONY> D3D9 API is available ( BlackInkWnd.h Ln 472 )
<HARMONY> GL41 API is available ( BlackInkWnd.h Ln 472 )
<HARMONY> WinTab Services Not Available. ( in d2dTabletInput, d2dTabletInput.cpp Ln 88)
<HARMONY> LoadCacheDatabaseIfPossible ( in r2dCachedShadersEx, r2dCachedShadersEx.cpp Ln 365)
<HARMONY> Error loading 'C:\Program Files (x86)\Steam\steamapps\common\Black Ink\Datas\Cache\Shaders.cache' ( cMObject.cpp Ln 870 )
<HARMONY> StartSplashScreen ( BlackInkWnd.cpp Ln 414 )
<HARMONY> StartSplashScreen -> Finished ( BlackInkWnd.cpp Ln 420 )
<HARMONY> Try to load D3D11 ( BlackInkWnd.h Ln 498 )
<HARMONY> Frame[000000000000] ( BlackInkWnd.cpp Ln 119 )
<HARMONY> Device infos =
HARDWARE: NVIDIA GeForce GT 545 ( BlackInkWnd.cpp Ln 473 )
<HARMONY> GPU Class Detected = GPU_Unknown
<HARMONY> VRAM = 2.95 Go
<HARMONY> Minidump created. ( cCrashInfos.cpp Ln 1168 )
<HARMONY>
<HARMONY> --- Modules ---
<HARMONY> C:\Program Files (x86)\Steam\SteamApps\common\Black Ink\BlackInk.exe
<HARMONY> C:\Windows\SysWOW64\ntdll.dll
<HARMONY> C:\Windows\SysWOW64\kernel32.dll
<HARMONY> C:\Windows\SysWOW64\KernelBase.dll
<HARMONY> C:\Program Files (x86)\Steam\SteamApps\common\Black Ink\HarmonyDrawing2DCtrl.dll
<HARMONY> C:\Windows\winsxs\x86_microsoft.vc90.mfc_1fc8b3b9a1e18e3b_9.0.30729.6161_none_4bf7e3e2bf9ada4c\mfc90.dll
<HARMONY> C:\Windows\winsxs\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_50934f2ebcb7eb57\msvcr90.dll
<HARMONY> C:\Windows\SysWOW64\user32.dll
<HARMONY> C:\Windows\SysWOW64\gdi32.dll
<HARMONY> C:\Windows\SysWOW64\lpk.dll
<HARMONY> C:\Windows\SysWOW64\usp10.dll
<HARMONY> C:\Windows\SysWOW64\msvcrt.dll
<HARMONY> C:\Windows\SysWOW64\advapi32.dll
<HARMONY> C:\Windows\SysWOW64\sechost.dll
<HARMONY> C:\Windows\SysWOW64\rpcrt4.dll
<HARMONY> C:\Windows\SysWOW64\sspicli.dll
<HARMONY> C:\Windows\SysWOW64\cryptbase.dll
<HARMONY> C:\Windows\SysWOW64\shlwapi.dll
<HARMONY> C:\Windows\winsxs\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d\comctl32.dll
<HARMONY> C:\Windows\SysWOW64\msimg32.dll
<HARMONY> C:\Windows\SysWOW64\shell32.dll
<HARMONY> C:\Windows\winsxs\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_50934f2ebcb7eb57\msvcp90.dll
<HARMONY> C:\Program Files (x86)\Steam\SteamApps\common\Black Ink\HarmonyCore.dll
<HARMONY> C:\Windows\SysWOW64\comdlg32.dll
<HARMONY> C:\Windows\SysWOW64\ole32.dll
<HARMONY> C:\Windows\SysWOW64\oleaut32.dll
<HARMONY> C:\Windows\SysWOW64\dbghelp.dll
<HARMONY> C:\Windows\SysWOW64\psapi.dll
<HARMONY> C:\Windows\winsxs\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.18946_none_72d45ee78666ea32\GdiPlus.dll
<HARMONY> C:\Windows\SysWOW64\dnsapi.dll
<HARMONY> C:\Windows\SysWOW64\ws2_32.dll
<HARMONY> C:\Windows\SysWOW64\nsi.dll
<HARMONY> C:\Program Files (x86)\Steam\SteamApps\common\Black Ink\HarmonyMath.dll
<HARMONY> C:\Program Files (x86)\Steam\SteamApps\common\Black Ink\HarmonyAnim.dll
<HARMONY> C:\Program Files (x86)\Steam\SteamApps\common\Black Ink\HarmonyRenderingAPI.dll
<HARMONY> C:\Program Files (x86)\Steam\SteamApps\common\Black Ink\HarmonyFont.dll
<HARMONY> C:\Program Files (x86)\Steam\SteamApps\common\Black Ink\HarmonyRender2D.dll
<HARMONY> C:\Program Files (x86)\Steam\SteamApps\common\Black Ink\HarmonyRenderGraph.dll
<HARMONY> C:\Program Files (x86)\Steam\SteamApps\common\Black Ink\HarmonyGeom.dll
<HARMONY> C:\Program Files (x86)\Steam\SteamApps\common\Black Ink\HarmonyVector2DFormat.dll
<HARMONY> C:\Program Files (x86)\Steam\SteamApps\common\Black Ink\HarmonyUI.dll
<HARMONY> C:\Program Files (x86)\Steam\SteamApps\common\Black Ink\HarmonyUIREndering.dll
<HARMONY> C:\Program Files (x86)\Steam\SteamApps\common\Black Ink\HarmonyImage.dll
<HARMONY> C:\Program Files (x86)\Steam\SteamApps\common\Black Ink\HarmonyDrawing2D.dll
<HARMONY> C:\Program Files (x86)\Steam\SteamApps\common\Black Ink\HarmonyPack.dll
<HARMONY> C:\Program Files (x86)\Steam\SteamApps\common\Black Ink\HarmonyParser.dll
<HARMONY> C:\Program Files (x86)\Steam\SteamApps\common\Black Ink\HarmonyDbgControl.dll
<HARMONY> C:\Program Files (x86)\Steam\SteamApps\common\Black Ink\HarmonyUIEx.dll
<HARMONY> C:\Program Files (x86)\Steam\SteamApps\common\Black Ink\HarmonyNetwork.dll
<HARMONY> C:\Windows\SysWOW64\Wldap32.dll
<HARMONY> C:\Program Files (x86)\Steam\SteamApps\common\Black Ink\HarmonyDrawing2DDbg.dll
<HARMONY> C:\Program Files (x86)\Steam\SteamApps\common\Black Ink\steam_api.dll
<HARMONY> C:\Windows\SysWOW64\imm32.dll
<HARMONY> C:\Windows\SysWOW64\msctf.dll
<HARMONY> C:\Windows\SysWOW64\uxtheme.dll
<HARMONY> C:\Windows\SysWOW64\dwmapi.dll
<HARMONY> C:\Windows\winsxs\x86_microsoft.vc90.mfcloc_1fc8b3b9a1e18e3b_9.0.30729.6161_none_49768ef57548175e\MFC90ENU.DLL
<HARMONY> C:\Program Files (x86)\Steam\steamclient.dll
<HARMONY> C:\Windows\SysWOW64\winmm.dll
<HARMONY> C:\Windows\SysWOW64\crypt32.dll
<HARMONY> C:\Windows\SysWOW64\msasn1.dll
<HARMONY> C:\Windows\SysWOW64\IPHLPAPI.DLL
<HARMONY> C:\Windows\SysWOW64\winnsi.dll
<HARMONY> C:\Windows\SysWOW64\imagehlp.dll
<HARMONY> C:\Windows\SysWOW64\version.dll
<HARMONY> C:\Windows\SysWOW64\setupapi.dll
<HARMONY> C:\Windows\SysWOW64\cfgmgr32.dll
<HARMONY> C:\Windows\SysWOW64\devobj.dll
<HARMONY> C:\Program Files (x86)\Steam\tier0_s.dll
<HARMONY> C:\Program Files (x86)\Steam\vstdlib_s.dll
<HARMONY> C:\Windows\SysWOW64\secur32.dll
<HARMONY> C:\Program Files (x86)\Steam\Steam.dll
<HARMONY> C:\Program Files (x86)\Steam\Steam2.dll
<HARMONY> C:\Program Files (x86)\Steam\dbghelp.dll
<HARMONY> C:\Program Files (x86)\Steam\CSERHelper.dll
<HARMONY> C:\Program Files (x86)\Steam\GameOverlayRenderer.dll
<HARMONY> C:\Windows\SysWOW64\clbcatq.dll
<HARMONY> C:\Windows\SysWOW64\wbem\wbemprox.dll
<HARMONY> C:\Windows\SysWOW64\wbemcomn.dll
<HARMONY> C:\Windows\SysWOW64\cryptsp.dll
<HARMONY> C:\Windows\SysWOW64\rsaenh.dll
<HARMONY> C:\Windows\SysWOW64\RpcRtRemote.dll
<HARMONY> C:\Windows\SysWOW64\wbem\wbemsvc.dll
<HARMONY> C:\Windows\SysWOW64\wbem\fastprox.dll
<HARMONY> C:\Windows\SysWOW64\ntdsapi.dll
<HARMONY> C:\Windows\SysWOW64\Wintab32.dll
<HARMONY> C:\Windows\SysWOW64\wtsapi32.dll
<HARMONY> C:\Program Files (x86)\Steam\SteamApps\common\Black Ink\HarmonyRenderingD3D11.dll
<HARMONY> C:\Windows\SysWOW64\d3d11.dll
<HARMONY> C:\Windows\SysWOW64\dxgi.dll
<HARMONY> C:\Windows\SysWOW64\d3dx11_43.dll
<HARMONY> C:\Windows\SysWOW64\wintrust.dll
<HARMONY> C:\Windows\SysWOW64\nvspcap.dll
<HARMONY> C:\Windows\SysWOW64\nvapi.dll
<HARMONY> C:\Windows\SysWOW64\nvwgf2um.dll
<HARMONY> C:\Windows\SysWOW64\bcrypt.dll
<HARMONY> C:\Windows\SysWOW64\D3DCompiler_43.dll
<HARMONY> C:\Windows\SysWOW64\bcryptprimitives.dll
<HARMONY>
<HARMONY> --- EXCEPTION ---
<HARMONY> --- SCOPE : UI UpdateRendering ---
<HARMONY> BlackInk.exe caused an EXCEPTION_ACCESS_VIOLATION in module HarmonyRender2D.dll at 0023:5CA336DD, Harmony::r2dPixelShaderCodePart::SetCodeFromFile()+0173 byte(s)
<HARMONY>
<HARMONY> --- STACK ---
<HARMONY> 0023:5CA336DD (0x5CAB0875 0x05B88CB0 0xA8B229DC 0x090EF80C) HarmonyRender2D.dll, Harmony::r2dPixelShaderCodePart::SetCodeFromFile()+0173 byte(s)

User avatar
u2bleank
 
Posts: 1040
Joined: 11 Jun 2012, 10:41

Re: Start Up Crash

Postby u2bleank » 30 Sep 2015, 08:11

can you try to install and run the stand alone version and tell me if it's works..

tragicsaros
 
Posts: 21
Joined: 21 Feb 2015, 14:38

Re: Start Up Crash

Postby tragicsaros » 30 Sep 2015, 11:39

Yes. It seems to work fine.

User avatar
u2bleank
 
Posts: 1040
Joined: 11 Jun 2012, 10:41

Re: Start Up Crash

Postby u2bleank » 30 Sep 2015, 12:38

Ok in this case it's seems steam didn't update correctly Black Ink ( probably some binaries where corrupted ).
My advise is to check the integrity of Black Ink.
If it's still doesn't work try to "Delete local content" of Black Ink and try to re-install.

tragicsaros
 
Posts: 21
Joined: 21 Feb 2015, 14:38

Re: Start Up Crash

Postby tragicsaros » 30 Sep 2015, 16:23

Thanks for your help. It is running normally now.

User avatar
u2bleank
 
Posts: 1040
Joined: 11 Jun 2012, 10:41

Re: Start Up Crash

Postby u2bleank » 30 Sep 2015, 16:27

Great :happy:

sasharid
 
Posts: 1
Joined: 13 Apr 2016, 13:35

Re: Start Up Crash

Postby sasharid » 13 Apr 2016, 13:42

Thanks, it helped me. However I know another solving dll error problem. It is just here http://fix4dll.com/steam_api_dll. If you look closely you can see that this answer is good enough too.


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