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Opening png file crashes the program

PostPosted: 24 Jul 2015, 14:02
by voldan
Opening png file crashes the program. Error report is sent.
I had such problems with Black Ink few month before, and I sent the same error report but nothing changed.
I don't use often Black Ink mostly because I can't load PNG files.

I'm a game developer and use PNG files for sprites. So I would gladly use this wonderful program often, but I can't.

Please fix it.

Re: Opening png file crashes the program

PostPosted: 24 Jul 2015, 16:10
by u2bleank
Sorry for your problem voldan.
But we didn't receive anything :??:
Can you please send us the crash report using this method

Re: Opening png file crashes the program

PostPosted: 25 Jul 2015, 18:08
by voldan
I examined the problem 1 more time and found out that Black Ink opens PNG files, that is a good news.
But it crashes when I open a file in folder which is named in not English language (in my case in Ukrainian).

It's not a big deal when you know about it. But for newcomers and those who don't know about it, it may be a problem and it may frighten away from using Black Ink.

For an example I have Black Ink more then half a year and I could use it much more often if I knew about this peculiarity.

I sent an error report to the mail.

Re: Opening png file crashes the program

PostPosted: 27 Jul 2015, 10:36
by u2bleank
Thanks, we have received the logs :up:
We will try to fix the problem in the next release.