BlackInk.exe Entry Point not found...

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clayton
 
Posts: 30
Joined: 27 Dec 2012, 15:36

BlackInk.exe Entry Point not found...

Postby clayton » 24 May 2015, 10:45

Hi all,

I am attempting to install the new version of BlackInk and received the attached error message.

Error.jpg
Error.jpg (32.2 KiB) Viewed 2320 times


I have uninstalled and re-installed several times without success.


Regards,

Clayton

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u2bleank
 
Posts: 1004
Joined: 11 Jun 2012, 10:41

Re: BlackInk.exe Entry Point not found...

Postby u2bleank » 25 May 2015, 09:38

clayton : really strange :?
Can you tell me the version number you got for this DLL ( it should be located in C:\Program Files (x86)\Bleank\Black Ink, then Right Click and then select the Details Tab, the right version number is 5.1997.0 ).
I will send you the right DLL be email in all case.

clayton
 
Posts: 30
Joined: 27 Dec 2012, 15:36

Re: BlackInk.exe Entry Point not found...

Postby clayton » 25 May 2015, 13:09

File Version 0.225.1998.0

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u2bleank
 
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Re: BlackInk.exe Entry Point not found...

Postby u2bleank » 25 May 2015, 13:20

File Version 0.225.1998.0

Sorry I don't mean the BlackInk.exe ( or installer ) version but the Version of the dll like in this screen shot :
Image

clayton
 
Posts: 30
Joined: 27 Dec 2012, 15:36

Re: BlackInk.exe Entry Point not found...

Postby clayton » 25 May 2015, 14:33

oops sorry !!!

OK, HarmonyRendingAPI.dll is:

5.1997.0.0

Date modified was the 08/05/2015


Clayton

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u2bleank
 
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Joined: 11 Jun 2012, 10:41

Re: BlackInk.exe Entry Point not found...

Postby u2bleank » 25 May 2015, 14:45

in this case the problem can come from somewhere else :cry: !

First of all do you have re-downloaded the Installer exe of Black Ink ? try to remove your browser cache etc..
Before installing remove Black Ink and make sure you have nothing in the folder C:\Program Files (x86)\Bleank\Black Ink

If it still doesn't work the next move is to use dependency walker.
Drag & Drop BlackInk.Exe from the explorer ( the real exe not the shortcut ) into the window of dependency walker and then see if a problem appear ( you can post a screenshot of Dependebcy walker if a problems occurs )

clayton
 
Posts: 30
Joined: 27 Dec 2012, 15:36

Re: BlackInk.exe Entry Point not found...

Postby clayton » 26 May 2015, 14:40

Hi all,

I sent you an email...

For the benefit of everyone here, I un-installed Blackink, however the files were not removed from my C:\ drive. I manually went in and deleted the folder.

I then re-installed and work perfectly.

I am still running DX10 though as DX11 seems to freeze up and take a LONG time to load. I can do some more tests if you wish.



Clayton


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