Page 1 of 1

Problems with 0.205.1923

PostPosted: 28 Jan 2015, 23:38
by clayton
Hi,

Just installed 0.205.1923 and I am having major problems running BlackInk.

It seems to work fine running under DirectX 9, however under DirectX 11 (which is also installed on my system) is does not.

When I launch BlackInk the CPU hits 100% and remains there for a few minutes (nothing happens - no splash screen or window). I did manage to get it going after a few minutes, however the screen completely froze on me.

Works great under DirectX 9, can't find a run version for DX10 (is there a run-time switch ?).


Absolutely love love love the smooth stroke though (DX9).



Clayton

Re: Problems with 0.205.1923

PostPosted: 29 Jan 2015, 09:31
by u2bleank
clayton : strange ! :o

Can you send us the Log file after launching the DX11 version ( even if you have to kill the Black Ink process ).

To force the DX10 launch you have to Launch BlackInk.exe with the command -ForceDX10 ( you can copy the ForceDX9 shortcut and edit the Target to set the good switch ). And tell us if you have the same behavior.

Sorry for this problem anyway.

Re: Problems with 0.205.1923

PostPosted: 02 Feb 2015, 12:06
by clayton
Hi,

Just sent crash logs, DX9 and DX10 work fine.



Clayton

Re: Problems with 0.205.1923

PostPosted: 03 Feb 2015, 23:08
by alexandra
I'm not able to run the program too. Neither the DX9 version nor any other.
The Software is installed on a Windows 7 x64 with Intel Q9550 with Nvidia GTX550 Ti (DirectX 11)
I wasn't able to send you an error log cause this part of the software crashed as well by pressing the sending button. :cry: