Problems with 0.205.1923

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clayton
 
Posts: 30
Joined: 27 Dec 2012, 15:36

Problems with 0.205.1923

Postby clayton » 28 Jan 2015, 23:38

Hi,

Just installed 0.205.1923 and I am having major problems running BlackInk.

It seems to work fine running under DirectX 9, however under DirectX 11 (which is also installed on my system) is does not.

When I launch BlackInk the CPU hits 100% and remains there for a few minutes (nothing happens - no splash screen or window). I did manage to get it going after a few minutes, however the screen completely froze on me.

Works great under DirectX 9, can't find a run version for DX10 (is there a run-time switch ?).


Absolutely love love love the smooth stroke though (DX9).



Clayton

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u2bleank
 
Posts: 1011
Joined: 11 Jun 2012, 10:41

Re: Problems with 0.205.1923

Postby u2bleank » 29 Jan 2015, 09:31

clayton : strange ! :o

Can you send us the Log file after launching the DX11 version ( even if you have to kill the Black Ink process ).

To force the DX10 launch you have to Launch BlackInk.exe with the command -ForceDX10 ( you can copy the ForceDX9 shortcut and edit the Target to set the good switch ). And tell us if you have the same behavior.

Sorry for this problem anyway.

clayton
 
Posts: 30
Joined: 27 Dec 2012, 15:36

Re: Problems with 0.205.1923

Postby clayton » 02 Feb 2015, 12:06

Hi,

Just sent crash logs, DX9 and DX10 work fine.



Clayton

alexandra
 
Posts: 1
Joined: 03 Feb 2015, 23:01

Re: Problems with 0.205.1923

Postby alexandra » 03 Feb 2015, 23:08

I'm not able to run the program too. Neither the DX9 version nor any other.
The Software is installed on a Windows 7 x64 with Intel Q9550 with Nvidia GTX550 Ti (DirectX 11)
I wasn't able to send you an error log cause this part of the software crashed as well by pressing the sending button. :cry:


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